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By unknown, Aug 27 2015 10:17PM

We are proud to be supporting Gas Safety Week 2015, taking place 14th – 20th September.


Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is co-ordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas.


Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. Every year thousands of people across the UK are diagnosed with carbon monoxide poisoning. It is a highly poisonous gas. You can’t see it, taste it or smell it, but it can kill quickly with no warning.


Follow these few simple checks to stay safe:


- Check your gas appliances every year. Gas appliances should be safety checked once a year and serviced regularly by a Gas Safe registered engineer. Tenants – make sure your landlord arranges this. Set a reminder so you don’t forget at www.staygassafe.co.uk.

- Check your engineer is Gas Safe registered. You can find and check an engineer at www.GasSafeRegister.co.uk or call 0800 408 5500.

- Check your engineer’s Gas Safe Register ID card. Make sure they are qualified for the work you need doing. You can find this information on the back of the card.

- Check for warning signs your appliances aren’t working correctly e.g. lazy yellow or orange flames instead of crisp blue ones, black marks on or around the appliance and too much condensation in the room.

- Know the six signs of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.

- Have an audible carbon monoxide alarm. This will alert you if there is carbon monoxide in your home.


For gas safety advice or to find and check an engineer visit the Gas Safe Register website at www.GasSafeRegister.co.uk. Alternatively call the free helpline on 0800 408 5500.


By unknown, Aug 13 2015 09:39PM

Gas Safety Week is an annual event to raise awareness of gas safety across the UK. Twenty three million households in the United Kingdom, Isle of Man and Guernsey use gas for heating, hot water and cooking, yet many of us take it for granted that our boilers, cookers and gas fires are safe. You can check how safe your area is using the interactive Gas Safe Map.


Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances. By law, all gas engineers must be on the Gas Safe Register (it replaced CORGI). All Gas Safe registered engineers carry a Gas Safe Register ID card. To find and check an engineer go to GasSafetyRegister.co.uk or call 0800 408 5500. We would also suggest asking friends for recommendations where possible, shopping around and asking lots of questions.


Ensure your gas safety by following these simple steps:


- Only use a Gas Safe registered engineer to fit, fix or service your appliances, and always ask to see their ID card.

- Get your gas appliances regularly serviced and safety checked every year.

- Fit an audible carbon monoxide alarm.

- Check for warning signs such as lazy yellow flames, black marks or stains around the appliance.

- Know the six main signs and symptoms of carbon monoxide poisoning – headaches, dizziness, nausea, breathlessness, collapse and loss of consciousness.

- Don’t use a gas oven to heat a room or use a gas barbecue inside the house.

- Make sure you do not block air vents that provide air supply to the gas appliance.


Remember to check that your friends, family, neighbours and colleagues are also safe and aware.


If you suspect anyone to be working illegally report it to Gas Safe Register. And if you have had gas work done in your property in the last six months, you can nominate it for a free gas safety check. For more information go to GasSafetyRegister.co.uk or call 0800 408 5500.


By unknown, May 9 2015 08:58PM

‘When the customer comes first, the customer will last’ (Robert Half), is possibly my favourite customer service quote: it's simple, to the point and true. This week has been a positive one for customer feedback at Worx Heating. Not only did we receive a hand-written thank you card from a grateful customer, but also a call-out from someone we helped two years ago, remembered for good service.


Great customer service doesn't need to be complicated, certainly not for small businesses; in fact it's possibly as easy as being polite, reliable, helpful, considerate, honest and caring. Attributes you might apply to all successful relationships. Of course it also helps to be knowledgeable and experienced surrounding your subject, that's a given for any line of work.


Aside from keeping your existing customers happy, good customer service is likely to generate new business from recommendations, and there is no better advertising than word-of-mouth. At Worx Heating we have been extremely fortunate to build a business based mostly on word-of-mouth recommendations. Initially our friends and family were making this happen, for which we remain grateful. Today we work with multiple generations of the same family, their neighbours, friends, colleagues and acquaintances. We always ask new customers why they made contact with us and it's almost always due to a recommendation - we are always grateful and pledge to keep up the good work.

By unknown, Mar 14 2015 10:53AM

With the colder weather arriving and fuel prices high, an extra jumper isn't always enough - so, how can we reduce our energy bills?


There are many ways to be more efficient: including fitting thermostatic radiator valves, energy efficient boilers, room thermostats and much more. Every property is different and a Heating Engineer will make specific recommendations based on your requirements. You can also visit www.sedbuk.co.uk or www.energysavingtrust.org.uk for more information.


When it comes to boilers, those over 10 years old are considered inefficient, often costing more to run than newer models. Your boiler's SEDBUK (Seasonal Efficiency of Domestic Boilers in the UK) rating will tell you how efficient your boiler is, and you can look this up by entering the name of the manufacturer at www.homeheatingguide.co.uk. When deciding upon a new boiler, think about which system suits your home before making a purchase:


- Combi boilers are usually the most efficient option depending on the size of your home. They cannot manage the high demand of larger properties.

- Open-vent boilers are more common in older properties and require a hot water cylinder, and cold water tanks in the loft.

- System boilers are suitable for large homes with high demand for hot water.


Only use a Gas Safe registered engineer to fit, fix or service your appliances, and always ask to see their ID card. To find and check an engineer, go to www.GasSafeRegister.co.uk or call 0800 408 5500. Remember to ask friends and family for recommendations, shop around and ask questions. For more information and advice, or to book an appointment please email contact@worxheating.co.uk or call 01494 766383.


Carbon Monoxide; Be Safe,

Get an Alarm!